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We stand by the quality of our products. Our return and refund process is fast and easy to understand.
Orders can only be cancelled before they are dispatched. Contact support within 24 hours of placing the order.
All refund requests must be made by contacting our support team.
Email wishzep@gmail.com| Category | Return Window | Condition |
|---|---|---|
| Apparel (T-Shirts, Hoodies) | 7 Days | Unworn, Unwashed, Tags Intact |
| Accessories & Gadgets | Defect Only | Video Proof of unboxing required |
| Digital Products | Non-Returnable | N/A |
Email us with Order ID & clear photos of the defect.
Our team reviews and approves the request within 48 hours.
Refund is processed to original payment method (5-7 days).
Bank Delays: Refunds may take an additional 3-5 days to reflect in your bank statement depending on your bank's processing policies.
Eligibility: Refunds are strictly processed only for cancelled orders (pre-shipment) or verified defective/incorrect items.